Overview
Artificial Intelligence (AI) and automation tools offer incredible opportunities for all business professionals to improve productivity and accuracy. Discover practical applications of today’s AI and automation tools. Move beyond fundamental discussions to learn how to use AI and automation to streamline workflows, improve internal control, maximize productivity, and even improve team member morale. In addition, discuss potential pitfalls associated with these technologies and how to avoid making mistakes when using these tools. Generative AI tools such as ChatGPT and Bard can be beneficial when conducting research or drafting reports and correspondence. Likewise, Microsoft’s Power Automate platform and similar tools such as Zapier can help you elevate efficiency to levels you may have thought unattainable.
Objectives
• List potential benefits and risks associated with artificial intelligence and automation
• Identify examples of tasks that you can improve using AI
• List examples of how you can use Power Automate and similar tools to automate tasks
• Specify characteristics of tasks that lend themselves to automated workflows
Major Topics
• Practical opportunities to leverage artificial intelligence and automation in business settings
• Potential risks associated with using AI and automation, including inherent ethical issues
• Pros and cons associated with tools such as ChatGPT, Bard, Power Automate, and Zapier
Prerequisite
Fundamental understanding of business technologies and workflows
