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Overview

4.0 Credits
ONLINE

Great business writing will help you and your organization stand out and be more productive. In this course you will learn how to use different forms of business writing effectively and powerfully, no matter if you're corresponding internally, externally, formally, or informally. We'll also cover using technology, apps, and other tools for effective business communication.

Objectives

This course will help expand, strengthen, and improve your team's business writing skills to write more clearly, concisely, and effectively.

Major Topics

• Improving overall writing skills and business etiquette
• Putting together proposals
• Writing formal and informal emails
• Corresponding with customers and clients
• How to write succinctly and powerfully in different circumstances
• When and how to use different forms of communication technology
• Dealing with complaints and unhappy customers/clients
• Writing sales and marketing emails and correspondence

 

Prerequisite

None

Advanced Preparation

None

Sessions

Please select the appropriate session or option below to continue with your online purchase

Wednesday, October 22, 2025

General Sessions
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