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Overview

8.0 Credits
ONLINE

Are you leaving easy sales and revenue opportunities? Most organizations are sitting
on an untapped goldmine. This course will help you uncover sales in places you may
not be looking with current, past, and future customers and clients.

Objectives

  • Estimate how to increase your awareness of hidden sales opportunities
  • Recall how to create innovative campaigns to win back lost customers/clients
  • Identify how to improve customer retention measurably
  • Distinguish how to improve your average transaction/sale amount
  • Select data to find untapped revenue opportunities
  • Recognize how to find the low hanging fruit in your sales process

Major Topics

  • Marketing to current, past, and future clients
  • How to spark innovative sales ideas
  • Sales growth from current customers/clients
  • Increasing customer/client retention
  • How to win back lost customers
  • The power and usefulness of KPIs
  • How to improve the customer experience

Prerequisite

None

Advanced Preparation

None

Sessions

Please select the appropriate session or option below to continue with your online purchase

Wednesday, July 29, 2026

General Sessions
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