In today’s “new abnormal” COVID environment, waves of changes are pushing at each of us from all sides and forcing us to adapt. What works? What fails? How can we adapt faster? The topic is explained from both the human capital viewpoint and from the operational side of the Manager’s desk. Build the skills and processes needed to manage others through change – either co-workers or clients. The overall goal is an adaptable, resilient workforce that is comfortable with continuous change, and a personal style of behavioral flexibility.